Flat-by-flat register
Every unit in the building has its own record. Store leaseholder and tenant information for each unit.
Block management software for RTM companies and managing agents
Run your block smartly.
blocsmart is the shared dashboard for everyone who runs a block of flats: every unit, leaseholder, issue, notice and service record in one place, for Right to Manage (RTM) directors and managing agents alike.
One register
Flats, leaseholders and their history
One inbox for issues
Reported, assigned, resolved, on record
One voice to residents
Notices and newsletters from your own address
Features
Everything a self-managed block needs, nothing it doesn't.
Issue reporting and tracking
Leaseholders report problems through your building's own portal. Directors and agents see every issue, who owns it and where it stands.
Notices and newsletters
Send formal company notices, such as AGM papers, separately from friendly newsletters, with delivery reports so you spot out-of-date contact information.
Maintenance history per flat
Track installs and service visits for in-flat equipment, such as hot water cylinders, so you know what is due before it fails.
Directors and agents, together
Give your managing agent's staff their own logins, so both sides work from the same records instead of swapping spreadsheets.
A clear audit trail
Changes are logged, so when directors change or questions come up at the AGM, the history is there.
Issues
Nothing falls between the cracks.
A leak, a broken entry door, a noisy neighbour: every report lands in one list with the flat, the reporter and the date attached. Assign it to a director or the agent, add notes, and close it when it's done.
- Reporting portal on your building's own web address
- Bot protection on the report form
- Reports from unregistered people are routed to your agent
Flat records
The whole story of every flat.
Who owns it now, who owned it before, how to reach them, and every service visit to the equipment inside. When someone asks "when was that last checked?", the answer is one click away.
Who it's for
Built for the people who actually run the building.
RTM directors
You're volunteers with day jobs. blocsmart keeps the company's records in one place, so you can see what's happening without chasing emails, and hand over cleanly when the board changes.
Managing agents
Work from the same up-to-date register and issue list as your client's board. Fewer "can you send me the latest list?" emails, and a clear record of what you've done.
Leaseholders
One simple place to report a problem, and clear, regular news from the people running the building.
Data protection
Your residents' data, handled properly.
You hold personal information about everyone in your building. blocsmart is built so you can look after it with confidence.
GDPR compliant
Designed around UK GDPR and the Data Protection Act 2018. We act as your data processor under a written agreement, and you can export or delete a person's data when they ask.
User access controls
Everyone has their own login and a role, such as director, agent staff or read-only. Agents see only the buildings they manage, and access can be removed the moment someone leaves.
Data protection
Data is encrypted in transit and at rest, and stored wholly within the UK with automatic backups taken hourly. Every change is recorded in the audit log.
Pricing
Pay for what you manage.
One account fee, plus a price per unit that falls as you grow. Every plan includes every feature.
Your price for 60 units in 1 block
£1,050 a year
Works out at £1.46 per unit a month
- Account fee
- £150
- 60 units
- £900
- One-off setup (1 block)
- Waived
Annual billing saves you £210 a year, and the setup fee is waived.
Over 5,000 units? Talk to us about your portfolio.
Book a demo with this price| How it's worked out | Monthly | Annual |
|---|---|---|
| Account fee, once per customer | £15 | £150 |
| First 100 units | £1.50 per unit | £15 per unit |
| Units 101 to 250 | 75p per unit | £7.50 per unit |
| Units 251 to 1,000 | 45p per unit | £4.50 per unit |
| Over 1,000 units | 15p per unit | £1.50 per unit |
| Setup, one-off per block | £150 | Waived |
Each unit rate applies only to the units in its band. Prices exclude VAT. [Confirm VAT position]
Questions
What is Right to Manage (RTM)?
Right to Manage lets the leaseholders of a block of flats take over the management of their building from the landlord, through a company they set up and control, called an RTM company. They don't need to prove the landlord has done anything wrong. The RTM company then takes on the landlord's management duties, such as repairs, maintenance and services, and often appoints a managing agent to help.
Does blocsmart replace our managing agent?
No. It's the shared workspace for your board and your agent. Your agent keeps doing the job; everyone just works from the same records.
Is blocsmart only for RTM companies?
No. It works for any block that is run by the people who live there or by a block manager, including resident management companies (RMCs) and managing agents looking after several buildings.
Can we bring our existing leaseholder list?
Yes. [Import details TBD]
Do leaseholders need an account?
No. They report issues through your building's portal using the email address you hold for them.
Where is our data kept?
Wholly within the UK. It is encrypted, with automatic backups taken hourly. See Data protection for more.
See blocsmart with your own building.
A short call, a walk through the dashboard, and an honest answer about whether it fits.
Book a demo